Can I be sure that I will get what I order?
We do our utmost to process your order correctly so that you receive exactly what you ordered. It is always possible that an ordered item does not meet your expectations. In that case, please contact our customer service, you can do this bly creating a ticket in this menu below. We will then try to rectify this.
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Can orders be merged?
No, we cannot combine orders. If you want to place an order over several days, please log in with your account first. The items will then remain in your shopping cart (provided they are not sold out in the meantime), so that you can continue ordering ...
Can i cancel my order?
Depending on the status of your order, you can cancel your order. After an order has been placed, the order is divided among various partners of us. As long as they have not yet picked the partial orders, we can cancel the order. Otherwise, you can ...